Leadership as service

In a representative democracy, I think people will cede authority to a leader if they think they won't lose their power. But in social media projects, they will only allow someone to lead them if their power will increase.

The more active and engaged the population becomes, or needs to become, the more the task of leading them becomes about enabling and serving, and not setting directions or crushing dissent. Those dissenting energies are still valuable energies, and the direction is chosen by the crowd.

Good leadership in truly democratic systems isn't about controlling, it's about following.


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